Received both items in the same box. Shipped and at my door step in two days. The helmet looked very good and fit good. Instead the comm system easy to figure out and install. Tested it n home works and sounds good Need to wait for the weather to clear up and do a on road try Overall everything looks good
I really like the device, as it pairs to my phone easily and the battery lasts a long time. The earphones (both sets) that it comes with are very low quality though. The in ear ones are already having a hard time with connecting both sides, and the ones that stick inside the helmet already have fallen out. The in ear ones also hurt my ears when I pull the helmet off. Not sure what to do about it.
Hi Stephanie, Thank you for your feedback! The Comm System is a very new project for us, we are hoping to get feedback from this initial launch so we may determine any changes/ improvements needed moving forward, this is why we are providing them at no charge. To address your issues specifically, we would like to verify if you have removed the black round foam inserts located under the liner in order to create cavities for the speakers to sit flush? If you have not we recommend removing said foam and reinstalling as this should create room for the speakers to sit with out creating pain of any sort. If you continue having this issue please feel free to reach out to us directly at email@example.com to further investigate some solutions! Kind regards, Voss Team