If a helmet does not fit, can I exchange it?
Yes! we offer free exchanges for all of our product to make sure our customers always get the correct sizing. To avoid having to ship items and travel times, we suggest to definitely use the sizing charts provided to get a good estimate of sizing. Do not use your normal sizing as all helmet brands/ manufacturers have different sizing for each helmet style.
What if I just do not like the style or the helmet is not a correct fit for my head shape, can I return it?
es, we always want to make sure our customers are happy shoppers. Nobody wants to pay money for something that does not work for them. To avoid running into fit problems, our helmets are marked with sizing charts and fitment icons - oval, round, intermediate oval - use all the information we provide to you for a better purchasing experience.
Can we only purchase the helmet from your website?
No! Voss helmets is currently being sold on Amazon, as well as hundreds of authorized powersport and Harley Davidson Dealers across North America. Reach out to us if you are looking for a dealer near you to try on the helmet before you make a purchase. If you are looking for best in customer service, we always suggest buying from a Dealer or directly from us to get the best in customer service.
How long is the warranty for your helmets?
Voss Helmets has a 1 year warranty for all helmets, but that is not to say that we will reject anything after 1 year. If your helmet issue falls outside of the 1 year, reach out to us! We will always try to find a solution to a problem within reason.
How can I become a dealer?
Reach out to us! give us a call or send us an email to [email protected] and we will go through necessary steps to sign you up as an authorized dealer.
Why would I pick your helmet over another half helmet?
Voss helmets has the reputation for making a premium helmet for our Cruiser demographic. The helmets are not cheaply made and are not considered cheap as well. Our products service the rider that is looking for a little more luxury in their riding gear. For safety we only use extra strength handwoven fibreglass or carbon fiber materials - this is opposed to a cheaper ABS or plastic shell that is not as strong. For details we use a ultra comfort micro fiber removable liner insert, and micro ratchet metal quick release. The half helmets all weigh in at under 2 lbs - the lightest going down to 1.5 lbs for the 700EZ Rider in Carbon Fiber - lighter materials reduce the strain on your neck while riding, especially during longer road trips where you could be going for 5 hrs + in a day. All the helmets in our BuiltLite series are of high quality and feel solid in your hands, you can always feel the difference between a cheap helmet and a Voss Premium helmet.